@inproceedings{OPUS4-1022,
  title     = {Proceedings of the Twelfth International Conference on Information, Process, and Knowledge Management},
  editor    = {Samia Aitouche and Aksa Karima and Susan Gauch and Roy Oberhauser and Nitin Agarwal},
  isbn      = {978-1-61208-765-8},
  issn      = {2308-4375},
  year      = {2020},
  language  = {en}
}