TY - CHAP U1 - Konferenzveröffentlichung A1 - Grambow, Gregor A1 - Hieber, Daniel A1 - Oberhauser, Roy T1 - Intelligent Task Assignment in Industry 4.0 Production Processes Utilizing Fuzzy Sets T2 - The Tenth International Conference on Intelligent Systems and Applications N2 - Industry 4.0 production comprises complicated highly automated processes. However, human activities are also a crucial component of these processes, e.g., for machine main- tenance. Task assignment of human resources in this domain is challenging, as many factors have to be taken into account to ensure effective and efficient activity execution and satisfy special conditions (like worker safety). To overcome the limita- tions of current Business Process Management (BPM) Systems regarding activity resource assignment, this contribution provides a BPM-integrated approach that applies fuzzy sets for activity assignment. Our findings suggest that this approach can be easily applied to complex production scenarios, while providing efficient performance even with a large number of concurrent activity assignment requests. Additionally, our evaluation shows its potential for improved work distribution which can lead to cost savings in Industry 4.0 production processes. KW - Business Process Management Systems KW - Business Process Modelling KW - Staff Assignment Algorithms KW - Assignment Automation KW - Fuzzy Logic Y1 - 2021 U6 - https://nbn-resolving.org/urn:nbn:de:bsz:944-opus4-12852 UN - https://nbn-resolving.org/urn:nbn:de:bsz:944-opus4-12852 UR - https://www.thinkmind.org/index.php?view=instance&instance=INTELLI+2021 SN - 2308-4065 SS - 2308-4065 SN - 978-1-61208-882-2 SB - 978-1-61208-882-2 SP - 9 S1 - 9 PB - IARIA XPS Press ER -