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Leveraging Augmented Reality to Support Context-Aware Tasks in Alignment with Business Processes
(2021)
The seamless inclusion of Augmented Reality (AR) with Business Process Management Systems (BPMSs) for Smart Factory and Industry 4.0 processes remains a challenge. Towards this end, this paper contributes an approach integrating context-aware AR into intelligent business processes to support and guide manufacturing personnel tasks and enable live task assignment optimization and support task execution quality. Our realization extends two BPMSs (Camunda and AristaFlow) and various AR devices. Various AR capabilities are demonstrated via a simulated industrial case study.
A Context and Augmented Reality BPMN and BPMS Extension for Industrial Internet of Things Processes
(2022)
In the context of Industry 4.0, smart factories enable a new level of highly individualized and very efficient production, driven by highly automated processes and connected Industrial Internet of Things (IIoT) devices. Yet the IIoT process context, crucial for operational process enactment, cannot be readily represented in processes as currently modeled. Despite automation progress, manual tasks performed by humans (such as maintenance) remain, and while complicated tasks can be supported by Augmented Reality (AR) devices, they remain insufficiently integrated into global production processes. To seamlessly integrate process automation, IIoT context, and AR, this paper contributes BPMN-CARX, a Context and Augmented Reality eXtension (CARX) for BPMN (Business Process Model and Notation) and the CARX Framework, which enables AR and IIoT context integration with existing Business Process Management Systems (BPMSs). An Industry 4.0 case study demonstrates its feasibility and applicability.
Production processes in Industry 4.0 settings are usually highly automated. However, many complicated tasks, such as machine maintenance, must be executed by human workers. In current smart factories, such tasks can be supported by Augmented Reality (AR) devices. These AR tasks rely on high numbers of contextual factors like live data from machines or work safety conditions and are mostly not well integrated into the global production process. This can lead to various problems like suboptimal task assignment, over-exposure of workers to hazards like noise or heat, or delays in the production process. Current Business Process Management (BPM) Systems (BPMS) are not capable of readily taking such factors into account. There- fore, this contribution proposes a novel approach for context- integrated modeling and execution of processes with AR tasks. Our practical evaluations show that our AR Process Framework can be easily integrated with prevalent BPMS. Furthermore, we have created a comprehensive simulation scenario and our findings suggest that the application of this system can lead to various benefits, like better quality of AR task execution and cost savings regarding the overall Industry 4.0 processes.
Although production processes in Industry 4.0 set- tings are highly automated, many complicated tasks, such as machine maintenance, continue to be executed by human workers. While smart factories can provide these workers with some digitalization support via Augmented Reality (AR) devices, these AR tasks depend on many contextual factors, such as live data feeds from machines in view, or current work safety conditions. Although currently feasible, these localized contextual factors are mostly not well-integrated into the global production process, which can result in various problems such as suboptimal task assignment, over-exposure of workers to hazards such as noise or heat, or delays in the production process. Current Business Process Management (BPM) Systems (BPMS) were not particularly designed to consider and integrate context-aware factors during planning and execution. This paper describes the AR-Process Framework (ARPF) for extending a BPMS to support context-integrated modeling and execution of processes with AR tasks in industrial use cases. Our realization shows how the ARPF can be easily integrated with prevalent BPMS. Our evaluation findings from a simulation scenario indicate that ARPF can improve Industry 4.0 processes with regard to AR task execution quality and cost savings.